Privacy Policy

This Privacy Policy explains how Sea Fever Travel Limited (“Sea Fever Travel”, “we”, “our” or “us”) collects, uses, and protects your personal data when you use our website www.seafevertravel.com (the “Website”).

By visiting or using our Website, you agree to the practices described in this Privacy Policy. If you do not agree, please stop using the Website.

1. Information We Collect

We may collect personal information when you:

Make a reservation or booking through our Website,
Subscribe to our newsletter or promotional emails,
Contact us for customer support,
Provide information voluntarily in relation to your trip.

This information may include (depending on the trip and Organizer’s requirements):

Name and contact details (email, phone number, address),
Gender and diving certification/experience level,
Passport information (where required for cross-border travel),
Insurance details, medical information, or dietary requirements,
Special requests (e.g. diving equipment sizes, cabin preferences).

2. How We Use Your Information

We process your personal data for the following purposes:

To arrange and confirm your booking with the relevant liveaboard operator (“Organizer”),
To share essential details with Organizers so they can deliver the trip,
To communicate with you about your booking or any changes,
To improve our services, promotions, and offers tailored to your interests,
To comply with legal obligations (such as tax and accounting rules).

3. Cookies & Tracking

3.1. We use cookies to enhance your browsing experience. Cookies help us:

Keep the Website running smoothly,
Remember your search preferences,
Analyse traffic and improve performance,
Provide personalised promotions and offers.

3.2. Some cookies may be placed by third-party providers (such as analytics or advertising services) who assist us in understanding how our Website is used. These providers are contractually required to keep your information confidential.

3.3. We may use remarketing (retargeting) technology to show you Sea Fever Travel adverts on other websites based on your prior interaction with our Website. These ads are anonymous — we do not track your activity outside our Website.

You can manage or disable cookies through your browser settings at any time.

4. Security of Your Data

4.1. We take reasonable technical and organisational measures to protect your personal data. Sensitive information is transmitted securely using SSL (Secure Socket Layer) technology.

4.2. Payment details are processed directly by trusted payment providers (e.g. Stripe, PayPal, or equivalent) and never stored on our servers.

4.3. While we strive to safeguard your information, no system is entirely secure. We cannot be held responsible for security breaches beyond our reasonable control (e.g. cyber-attacks).

5. Sharing of Information

5.1. We do not sell or rent your personal data to third parties.

5.2. We may share your information only with:

Organizers and travel partners necessary for fulfilling your Reservation,
Service providers who help us operate our Website and business (e.g. IT hosting, payment processing, email services),
Authorities where required by law, or to protect our rights, safety, or property.

5.3. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, but you will be informed in advance.

5.4. Under the UK GDPR and EU GDPR (where applicable), you have the right to request access, correction, or deletion of your personal data. To exercise these rights, please contact us (see section 7).

6. Marketing Communications

6.1. If you subscribe, we may send you newsletters, updates, and special offers about diving trips and promotions.

6.2. You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

7. Your Data Rights

You have the following rights under the UK GDPR (and EU GDPR where applicable):

Access: Request a copy of the data we hold about you.
Correction: Ask us to correct inaccurate or incomplete data.
Deletion: Request erasure of your personal data, subject to legal retention rules.
Restriction/Objection: Limit or object to how we process your data.
Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please email us at info@seafevertravel.com.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes described above, or as required by law (e.g. financial record-keeping).

9. Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes relating to this policy will fall under the jurisdiction of the English courts.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Sea Fever Travel Limited

24 Moorlands
Wellingborough
NN8 5QS
United Kingdom

Email: info@seafevertravel.com

Company Number: 16643306